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Wellbeing Options – User needs survey
To help us to improve the Wellbeing Options website, we’d be very grateful if you would complete a very short survey. This should take just two minutes.
1.
Please tell us about yourself. Which answer best describes you?
I’m a service user
I’m an unpaid carer
I’m a professional carer or support worker
I’m a family member or friend of a service user
I’m a health or social worker
I work for a service provider
Other (please specify)
2.
What can we help you with?
Please tick any of the sorts of services you looked for. Tick all which apply.
Support to help me to live independently
Information about long-term or residential care
Information or support related to dementia care
Information about social activities, groups or meetings
Support with or information about a disability or medical problem
Support for a mental health or dependency problem
Money management, debt or legal advice
Support to help me to care for someone else
Information about jobs or volunteering in Adult Social Care
Information or support to live a healthy lifestyle
Other (please specify)
3.
What were you hoping to achieve? Please tick any which apply
To make new social connections or friends
To get professional or expert advice or support
To report a concern about someone’s safety or wellbeing
To learn a new skill or activity
To find employment (paid or unpaid)
To find or buy a product (or paid service)
To solve a practical problem (eg: with my home, transport, money)
Other
Please describe
4.
How successful were you in finding what you wanted?
Please rate your experience from one (completely unsatisfactory) to 10 (excellent)
1
2
3
4
5
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7
8
9
10
5.
Please tell us what went well, and/or what was not successful (optional)