ice.org.uk UPDATED Survey

Question Title

1. On a scale from 1 to 10, where 1 is very poor and 10 excellent, how would you rate your satisfaction with ice.org.uk?

Very poor

Excellent

Very poor

Excellent

Question Title

2. How likely is it that you would recommend ice.org.uk to a friend or colleague?

Not at all likely

Extremely likely

Question Title

3. How well does ice.org.uk meet your expectations?

Did not meet my expectations

Exceeded my expectations

Did not meet my expectations

Exceeded my expectations

Question Title

4. Were you able to accomplish what you wanted on the site today?

Yes

Yes - Partially

Question Title

5. What can we do to improve your experience with ice.org.uk?

Question Title

6. How much do you agree/disagree with the following statements?

	Agree strongly	Agree somewhat	Neither agree nor disagree	Disagree somewhat	Disagree strongly	N/A
Ice.org.uk is well organized	Ice.org.uk is well organized Agree strongly	Ice.org.uk is well organized Agree somewhat	Ice.org.uk is well organized Neither agree nor disagree	Ice.org.uk is well organized Disagree somewhat	Ice.org.uk is well organized Disagree strongly	Ice.org.uk is well organized N/A
There were enough options available for navigating	There were enough options available for navigating Agree strongly	There were enough options available for navigating Agree somewhat	There were enough options available for navigating Neither agree nor disagree	There were enough options available for navigating Disagree somewhat	There were enough options available for navigating Disagree strongly	There were enough options available for navigating N/A
The information was thorough	The information was thorough Agree strongly	The information was thorough Agree somewhat	The information was thorough Neither agree nor disagree	The information was thorough Disagree somewhat	The information was thorough Disagree strongly	The information was thorough N/A
The information was understandable	The information was understandable Agree strongly	The information was understandable Agree somewhat	The information was understandable Neither agree nor disagree	The information was understandable Disagree somewhat	The information was understandable Disagree strongly	The information was understandable N/A
The information was accurate and up-to-date	The information was accurate and up-to-date Agree strongly	The information was accurate and up-to-date Agree somewhat	The information was accurate and up-to-date Neither agree nor disagree	The information was accurate and up-to-date Disagree somewhat	The information was accurate and up-to-date Disagree strongly	The information was accurate and up-to-date N/A
The information was easy to sort by criteria that was important to me	The information was easy to sort by criteria that was important to me Agree strongly	The information was easy to sort by criteria that was important to me Agree somewhat	The information was easy to sort by criteria that was important to me Neither agree nor disagree	The information was easy to sort by criteria that was important to me Disagree somewhat	The information was easy to sort by criteria that was important to me Disagree strongly	The information was easy to sort by criteria that was important to me N/A
The site was visually appealing	The site was visually appealing Agree strongly	The site was visually appealing Agree somewhat	The site was visually appealing Neither agree nor disagree	The site was visually appealing Disagree somewhat	The site was visually appealing Disagree strongly	The site was visually appealing N/A
The site offers a good balance of graphics and text	The site offers a good balance of graphics and text Agree strongly	The site offers a good balance of graphics and text Agree somewhat	The site offers a good balance of graphics and text Neither agree nor disagree	The site offers a good balance of graphics and text Disagree somewhat	The site offers a good balance of graphics and text Disagree strongly	The site offers a good balance of graphics and text N/A
The site’s search function returns useful results	The site’s search function returns useful results Agree strongly	The site’s search function returns useful results Agree somewhat	The site’s search function returns useful results Neither agree nor disagree	The site’s search function returns useful results Disagree somewhat	The site’s search function returns useful results Disagree strongly	The site’s search function returns useful results N/A
Pages loaded quickly	Pages loaded quickly Agree strongly	Pages loaded quickly Agree somewhat	Pages loaded quickly Neither agree nor disagree	Pages loaded quickly Disagree somewhat	Pages loaded quickly Disagree strongly	Pages loaded quickly N/A

Question Title

7. What is your primary reason for visiting ice.org.uk today?

Find or book an event

Find or book a training course

Find out about becoming an ICE member

Find out about ICE and engineering policy

Find out more about civil engineering

Find technical civil engineering knowledge

Learn more about ICE

Manage your ICE membership

Read engineering news

Update IPD

Update and maintain CPD records

Other (please specify)

Question Title

8. How would you describe your navigation experience on ice.org.uk today?

I had no difficulty navigating/browsing on this site

Links often did not take me where I expected

Product filters I wanted were not available

Too many links/navigational options to choose from

Links/labels are difficult to understand

Had difficulty finding relevant information/products

Had technical difficulties (error messages, broken links, etc.)

Could not navigate back to previous information

I had a navigation difficulty not listed above

Other (please specify)

Question Title

9. How likely are you to return to ice.org.uk in the next 30 days?

Very likely

Likely

Neutral

Unlikely

Very unlikely

Very likely

Likely

Neutral

Unlikely

Very unlikely

Question Title

10. Are you an ICE member?

Yes

Question Title

11. How frequently do you visit ice.org.uk?

This is my first visit

Daily

Weekly

Monthly

Once every few months

Once every 6 months or less

Question Title

12. What is your gender?

Female

Male

Other preferred gender identity

Other/prefer not to say

Question Title

13. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

Question Title

* 1. On a scale from 1 to 10, where 1 is very poor and 10 excellent, how would you rate your satisfaction with ice.org.uk?

Question Title

* 2. How likely is it that you would recommend ice.org.uk to a friend or colleague?

Question Title

* 3. How well does ice.org.uk meet your expectations?

Question Title

* 4. Were you able to accomplish what you wanted on the site today?

Question Title

* 5. What can we do to improve your experience with ice.org.uk?

Question Title

* 6. How much do you agree/disagree with the following statements?

Question Title

* 7. What is your primary reason for visiting ice.org.uk today?

Question Title

* 8. How would you describe your navigation experience on ice.org.uk today?

Question Title

* 9. How likely are you to return to ice.org.uk in the next 30 days?

Question Title

* 10. Are you an ICE member?

Question Title

* 11. How frequently do you visit ice.org.uk?

Question Title

* 12. What is your gender?

Question Title

* 13. What is your age?

1. On a scale from 1 to 10, where 1 is very poor and 10 excellent, how would you rate your satisfaction with ice.org.uk?

2. How likely is it that you would recommend ice.org.uk to a friend or colleague?

3. How well does ice.org.uk meet your expectations?

4. Were you able to accomplish what you wanted on the site today?

5. What can we do to improve your experience with ice.org.uk?

6. How much do you agree/disagree with the following statements?

7. What is your primary reason for visiting ice.org.uk today?

8. How would you describe your navigation experience on ice.org.uk today?

9. How likely are you to return to ice.org.uk in the next 30 days?

10. Are you an ICE member?

11. How frequently do you visit ice.org.uk?

12. What is your gender?

13. What is your age?