The greeting you were given when the phone was answered
The greeting you were given when the phone was answered No experience
The greeting you were given when the phone was answered Poor
The greeting you were given when the phone was answered Fair
The greeting you were given when the phone was answered Good
The greeting you were given when the phone was answered Very Good
The greeting you were given when the phone was answered Excellent
How long you have to wait to see the doctor or nurse
How long you have to wait to see the doctor or nurse No experience
How long you have to wait to see the doctor or nurse Poor
How long you have to wait to see the doctor or nurse Fair
How long you have to wait to see the doctor or nurse Good
How long you have to wait to see the doctor or nurse Very Good
How long you have to wait to see the doctor or nurse Excellent
The convenience of day and time of your appointment
The convenience of day and time of your appointment No experience
The convenience of day and time of your appointment Poor
The convenience of day and time of your appointment Fair
The convenience of day and time of your appointment Good
The convenience of day and time of your appointment Very Good
The convenience of day and time of your appointment Excellent
How the receptionist listened to your request
How the receptionist listened to your request No experience
How the receptionist listened to your request Poor
How the receptionist listened to your request Fair
How the receptionist listened to your request Good
How the receptionist listened to your request Very Good
How the receptionist listened to your request Excellent
How helpful the Receptionist was
How helpful the Receptionist was No experience
How helpful the Receptionist was Poor
How helpful the Receptionist was Fair
How helpful the Receptionist was Good
How helpful the Receptionist was Very Good
How helpful the Receptionist was Excellent