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* 1. What is your name?

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* 2. Which organisation do you work for?

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* 3. What is your role there?

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* 4. We are on a journey to deliver tenant self-serve. Our self service allows tenants to self-serve for?

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* 5. Our tenants have increased service expectations, they expect updates and responses

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* 6. We collect tenant satisfaction feedback digitally

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* 7. We can offer tenants service on the channel of their choice

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* 8. Our ability to see the end-to-end tenant journey is?

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* 9. We are able effectively collaborate on tasks and data with multiagency / 3rd sector/ contractor partners 

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* 10. During the next 12 – 24 months we expect our teams will:

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* 11. Please could you provide answers to the following statements/questions

  YES NO PLANNING TO DONT KNOW
We have a transformation team
We have a digital transformation strategy updated for the next 3 years
We have problems integrating with legacy systems slows our transformation
We see IoT as a non-invasive support to keep tenants in their homes
We are collecting Data to improve Health & Safety in our housing assets
Do you have a Zero Carbon Homes strategy?
Does you organisation have a Data Strategy (collection/storage/management)?
We have implemented an IoT strategy
We are using digital to transform our Asset Management & support Health & Safety compliance

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* 12. Thank you very much for participating in this survey. If you would like a copy of the analysis of the results, please put your work email in the box at the end of the survey.

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