Screen Reader Mode Icon

Get your voice heard here....

Every other year, all social-housing agencies must gather data so that the government can show all of us how we're doing.  We are compared with all other social housing agencies in Wales, so this survey's questions must be the same as everyone else's.  The government sets these questions.  You will be able to see where we rank too - the results will be available online in 2024. 

Please take your time to complete this short questionnaire and remember to take part in the £100 prize draw at the end. 
This survey will be open until 09/02/24.

 

Question Title

* 1. How satisfied or dissatisfied are you with the service provided by ateb?

Question Title

* 2. How satisfied or dissatisfied are you with the overall quality of your home?

Question Title

* 3. Generally, how satisfied or dissatisfied are you with the way ateb deals with repairs and maintenance?

Question Title

* 4. How satisfied or dissatisfied are you with your neighbourhood as a place to live?

Question Title

* 5. How satisfied or dissatisfied are you that your rent provides value for money?

Question Title

* 6. How satisfied or dissatisfied are you that your service charges provide value for money?

Question Title

* 7. How satisfied or dissatisfied are you that ateb listens to your views and acts upon them?

Question Title

* 8. Thinking about your home specifically, how satisfied or dissatisfied are you that ateb provides a home that is safe and secure?

Question Title

* 9. How satisfied or dissatisfied are you with the way ateb deals with anti-social behaviour?

Question Title

* 10. How satisfied or dissatisfied are you with opportunities given to you to participate in ateb's decision making processes?

Question Title

* 11. How satisfied or dissatisfied are you that ateb gives you a say in how services are managed?

Question Title

* 12. To what extent do you agree with the following statement - "I trust ateb"

Question Title

* 13. To make sure we are hearing from a wide range of our customers, please tell us what age category do you fit into? (Optional)
(ateb may be required to share this data with Welsh Government as part of their equality, diversity and inclusion standards.  By entering information here, you are agreeing to allow ateb to share this data with Welsh Government.)

Question Title

* 14. If a member of staff is running this survey, please write staff member's name here. If not, please leave blank:

Question Title

* 15. If you would like to enter our prize draw for the chance of winning £100 worth of on-line vouchers, please provide your name, email address & phone number here: (We will use this information only for the purposes of competing in the prize draw &/or aiming to resolve any issues that have been brought to our attention through this survey & will be destroyed within 4 months).  Staff of ateb may not enter. You must be an ateb customer to take part in this draw. We will contact the winner during the week of 12/03/24.

RESULTS: To see what this survey revealed, you are very welcome to attend our on-line Survey Planning Group on Tuesday March the 12th 2024, from 10:00 until 11:00. Please contact Ali Evans 01437 774766 / 07500 446611 / engage@atebgroup.co.uk for a link to this forum, or for an alternative copy of the results.
 
A full report showing the results of this survey will be available on our website by May 2024, on the News & Events page

YOUR OPINION COUNTS – THANK YOU FOR TALKING WITH ATEB
0 of 31 answered
 

T