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1. Overall, how satisfied or dissatisfied are you with Hellens Residential

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2. How Satisfied are you with the repair works carried out by Hellens Residential

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3. How satisfied are you with the time taken to complete your most recent repair works

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4. How satisfied are you that the home is well maintained

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5. Are you satisfied that your home is safe

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6. Are you satisfied that Hellens Residential are addressing or have addressed any mould / condensation issues within your home

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7. Are you satisfied that, as your landlord, Hellens Residential listen to your views and act upon them

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8. Are you satisfied that Hellens Residential keep you informed and up to date with relevant information 

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9. Are you satisfied that Hellens Residential treats you fairly and with respect

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10. Are you satisfied with how Hellens Residential approach complaints

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11. Are you satisfied that Hellens Residential keep communal arears clean and well-maintained

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12. Are you satisfied that Hellens Residential have a positive contribution to the neighbourhood

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13. Are you satisfied with Hellens Residential's approach to anti-social behaviour

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14. Are you satisfied with the support provided by Hellens Residential in relation to your rent

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15. Are you satisfied you are getting value for money in renting from Hellens Residential

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16. Property Address (Not Optional)

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