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Hi there,
I would love some feedback.
We will donate £20 to a nominated charity below if you complete the feedback.
1.
How long were you a BBX customer before closing your account?
Less than 6 months
6-12 months
1-2 years
More than 2 years
2.
What barriers prevented you from re-engaging with the BBX platform?
Didn't see the value in it
Didn't have time to use it
Forgot about it
Technical issues
Couldn’t afford it
Other (please specify)
3.
Would you consider re-opening your account if there was a way to turn a portion of your trade credits into Sterling?
Yes
No - Retired
No - Business Closed
No - Did not like the concept
Other (please specify)
4.
If yes, what portion of your trade credits would need to be convertible to entice you to return?
Enough to cover fees
Enough to cover fees and product replacement costs
20%
50% or more
Other (please specify)
5.
What was PRIMARY reason you closed your account?
Poor service
Not enough sales
Not enough things to spend on
No longer needed - I retired sold closed the business
No spare capacity
Fees were too expensive
Something else (please specify)
6.
Do you own cryptocurrency?
Yes
No
7.
If yes, would you be interested in getting a line of credit to spend on the platform backed by your crypto asset?
Yes
No
8.
Would you prefer a line of credit to spend on the platform or to spend externally in cash?
On platform - in trade credits
Externally - in cash
9.
Which charity would you like us to donte £20 to?
Helpful Hounds (assistant dogs for disabled people)
Food 4 All (feeding the homeless & low income)
Heads 2 Minds (mental health & wellbeing)