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Cwm Taf Morgannwg University Health Board Housekeeping (Cleanliness) - Patient Satisfaction Survey
1.
Which of these best describes you?
Female
Male
Prefer not to say
Something else
2.
What is your age?
16 and under
17 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 to 74
75 or older
3.
Which University Hospital Site did you attend/visit?
Prince Charles Hospital
Royal Glamorgan Hospital
Ysbyty Cwm Cynon
Ysbyty Cwm Rhondda
Pinewood House
Ysbyty George Thomas
Princess of Wales Hospital
Glanrhyd Hospital (Angelton Clinic)
Maesteg Hospital
Glan Yr Afon (Quarella Road, Bridgend)
Dewi Sant
Keir Hardie Health Park
4.
Please identify your ward below:
A
B
C
D
PICU
ST DAVIDS
ECU
ITU
HDU
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
SEREN
CDU
35
Childrens
A&E
Cambrian Ward (YGT)
Fern Hill Ward (YGT)
SRU (YGT)
L M Day Unit (YGT)
AMU
ICU
YBwthyn (POW)
SSU
PPU
Discharge
Llynfi Ward
CAMHS
Coity Clinic
5.
Did you visit/attend our site as an:
Inpatient
Outpatient
6.
Were you satisfied with the overall cleanliness of the single room and ensuite facility you stayed in?
Yes
No
N/A
7.
Were you satisfied with the overall cleanliness of the bay that you stayed in?
Yes
No
N/A
8.
Were you satisfied with the overall cleanliness of the toilet/bathroom facilities?
Yes
No
N/A
9.
Were you satisfied with the overall cleanliness of the ward area?
Yes
No
N/A
10.
Were you satisfied with the overall cleanliness of the outpatient/clinic treatment area?
Yes
No
N/A
11.
Was soap, hand gel, hand towels and toilet rolls readily available?
Yes
No
12.
Were you satisfied with the cleanliness and quality of the bed linen and towels provided?
Yes
No
N/A
Bed Linen
Yes
No
N/A
Towels
Yes
No
N/A
13.
Do you feel our Housekeeping Assistants are polite, friendly and professional?
Yes
No
14.
Were the Housekeeping Assistants' ID badges clearly visible?
Yes
No
15.
Feedback is important to us. Please leave comments below or use this space to explain your answers, if applicable. (N.B. do not include names of staff or any other personal identifiable information)