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Annual benefit statement (ABS) feedback

We appreciate your feedback and will use it to improve our service for members.

This survey should only take a few minutes of your time. Thank you.
1.We may contact you to discuss your feedback in more detail. Do you agree to this?

If you agree to be contacted, you will need to provide your pension number below.(Required.)
2.Please provide your pension number.
3.How easy was it to find the information you were looking for?
4.How relevant did you find the information in the ABS?
5.What information do you look for in the ABS?
6.Do you feel like you better understand your pension and lump sum options after reading the ABS?
7.Which section did you find most useful?
8.What do you think of the length of the ABS?
9.What did you think of the design of the ABS?
10.Do you have any suggestions or any comments on how we could improve your next ABS?
We updated My Pension on 13th May 2026 to give you an improved experience, your feedback will help us to continue making improvements
11.How user-friendly did you find the My Pension layout?*
12.Is there anything else you’d like to share about your My Pension experience?