SDI Member Survey How are we doing? We're always looking for ways to improve what we offer to our valued members. We would be grateful if you could spend a few minutes taking this short survey to help us achieve our mission of inspiring service desks to be brilliant! Question Title * 1. Contact Information First Name Last Name Organisation Name Question Title * 2. On your service desk, how many employees work under the Service Desk Manager? Question Title * 3. Thinking about your SDI membership, please rank these benefits in order of value 1 2 3 4 Exclusive member research & reports 1 2 3 4 Free event places 1 2 3 4 Training discounts 1 2 3 4 Association with the Service Desk Institute Question Title * 4. Are there any membership benefits not mentioned here that you value highly? Question Title * 5. How satisfied are you with your SDI membership? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Question Title * 6. How often do you visit the SDI website? Daily Several Times A Week Once A Week Rarely Question Title * 7. How likely is it that you would recommend SDI Membership to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 8. What could we do to improve the value of membership? Question Title * 9. Are you or your service desk a member of any other organisations or institutes? Please list them. Question Title * 10. Would you like to be a featured member on our website? In your own words, what does it mean to be an SDI member? Done
