1.Age

18-25

25-35

35-45

45-55

+55

2.Sex

Male

Female

3.When choosing a restaurant for dinner, do you prefer

See the menu or list of delicacies in physical format

In digital format (tablet, QR code)

4.To place orders you prefer

With a collaborator

Restaurant's own application

Use a self-service device

5.To pay the bill, he prefers

Through the employee

Use a restaurant app

6.Do you believe that the integration of technology in hotels and restaurants improves or harms your customer experience?

It gets better

Harmful

It doesn't matter

7.How do you prefer to check in and out of the hotel?

In person at reception

Through an app or website

I have no preference

8.How do you prefer to order room service

Through reception (telephone)

Through an app provided by the hotel

I don't use room service