Money, Debt and Financial Exclusion during Covid 19 'lockdown'

Money, Debt and Financial Exclusion

This is a questionnaire about people's experiences of dealing with their finances during 'lockdown'.

Question Title

* 1. Have you had a difficult experience with managing your finances, dealing with creditors or been treated badly by financial institutions since 'lockdown'?

Yes

No

Question Title

* 2. What did your problems relate to?

Payday / "doorstep" lending (entitlement, charges, etc.)

Banks and Building Societies (overdraft costs, opening, switching accounts)

Loan sharks / family or friends

Credit Unions / alternative sources of finance

Other

Other (please specify)

Question Title

* 3. Please tell us what happened (specifying the lender if relevant).

Question Title

* 4. What was the impact for you or your family?

Question Title

* 5. What do you think should be done to ensure the same thing doesn't happen to others?