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As a leading industrial heritage site, Coldharbour Mill’s mission is to educate and inspire future generations.

Our vision is to be innovative with our heritage in developing a relevant and sustainable future for Coldharbour Mill.

What are we asking?
Museums are costly to run. In order for Coldharbour Mill to thrive and achieve a sustainable future, we need to diversify and find new ways of widening participation and generating income.  We want to develop the Mill with the support and involvement of our local community, our supporters, our visitors and anyone who already has or could have a special connection to the Mill.

Whether you are a long-standing supporter, or someone who has not yet visited; whether you are a neighbour, live many miles away, or an organisation we value your opinion on what we should and shouldn’t do to make Coldharbour Mill thrive in the long term.

With that in mind we ask you to complete the following questionnaire which should take between 5 and 10 minutes to complete.

Thank you for taking the time to respond. Your view matters to us. Please feel free to forward this email and link to anyone you think maybe interested.

Martin Halse
Chief Executive

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* 1. Which of the following Coldharbour Mill services have you used in the last 5 years?

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* 2. Where do you live in relation to Coldharbour Mill? Or where is your organisation based?

Coldharbour Mill is in Uffculme, Mid Devon, EX15 3EE

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* 3. What accessibility needs do you have?

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* 4. Are you or do you represent?

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* 5. Thinking about your use before Covid-19 related lockdown in March 2020, how often did you visit Coldharbour Mill?

Please choose one option

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* 6. What would/does interest you, or your organisation, most about Coldharbour Mill?

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* 7. What has stopped you from visiting, or from visiting more often?

Please tick as many as are relevant.

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* 8. What could we develop about the Mill itself that would make you visit more frequently in the future? Or make it more relevant to your organisation?

Please tick as many as are relevant.

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* 9.

Each year the charity benchmarks our entrance fees against other leading heritage and visitor attractions.

Do you think these entry fees are affordable?

Unaffordable Very affordable
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i We adjusted the number you entered based on the slider’s scale.

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* 10. What new commercial services could we provide that would make you use the Mill at all or more frequently in the future? Or make it more relevant to your organisation?

Please tick as many as are relevant.

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* 11. What could we offer in terms of food and drink that would make you visit at all or more frequently in the future?

Please tick as many as are relevant.

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* 12. It is likely that we will need to use the Mill to generate income in different and additional ways in the future. Are there any of these services you feel you could NOT support?

Please tick as many as are relevant.

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* 13. Do you have another idea that we should be considering? Either things you have seen at other heritage or museum sites, or any general suggestions?

Please suggest ONE idea below.

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* 14. As an individual or organisation are there ways in which Coldharbour Mill could potentially support you or an organisation you belong to or know of?

Why are we asking these questions?
Coldharbour is committed to supporting equality, diversity and inclusion in all its activities, and wants to ensure that its services are open to everyone. We are asking these questions so we can better understand the diverse make-up of our users and to help us identify any barriers to inclusion.

We appreciate that you may find some of these questions personal. The next part is optional. You can answer as much or as little as you want, or choose not to fill it in at all.

What will we do with this information?
The information collected on this form will be treated confidentially in accordance with the Data Protection Act and will be stored on Coldharbour's database. Access to this information will be restricted to staff involved in the processing and monitoring of this data. It will be used to provide statistical information only.

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* 15. How old are you? (Optional)

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* 16. What is your ethnic group? (Optional)

Choose the options that best describe your ethnic group or background. You can select more than one answer.

0 of 16 answered
 

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