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Copy of Complaints Survey

We would like to find out what you know about making a complaint.

Confidentiality Statement:
Your information will be shared with the Local Authority. If you have an issue with sharing your information please comment below.

Please remember! We have a duty to share information if we feel you or someone else is in danger. This is called safeguarding.


1.Are you happy to share your name? if so please write below
2.Do you know you can make a complaint?
3.Do you know you don't need to be an adult to make a complaint?
4.If you needed to make a complaint, Do you know how?  Who would you talk to/ go to?
5.What information would you like to know if you want to make a complaint?
6.Do you know the different stages of a complaint? And if you are unhappy with the answer, what you can do next?
7.If you make a complaint, what would you like to happen?