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Moray's Town Centres Summit

Moray Chamber of Commerce wants to better understand the needs of our Town Centre businesses and we are seeking your views about what makes our town centres good places for doing business, and what improvements are needed. 

1.Where is your business located?(Required.)
2.Which business sector are you in?(Required.)
3.Type of business(Required.)
4.What is your role within the business?(Required.)
5.How many employees do you have at this location?(Required.)
6.What are your opening hours?(Required.)
7.How long has the business been located in the town centre or current location? (Required.)
8.What made you select this location for the business? Please share the positive aspects of the town.(Required.)
9.Where do the majority of your customers come from?(Required.)
10.How would you describe your overall business performance over the past 3 years?(Required.)
Significant positive change
Small positive change
No change
Small negative change
Significant negative change
Business turnover
Business profit
Employment numbers
Footfall in business
11.How do you expect business performance to change over the next 3-5 years?(Required.)
Significant positive change
Small positive change
No change
Small negative change
Significant negative change
Business turnover
Business profit
Employment numbers
Footfall in business
12.Do you expect to remain in this premise for the next three years? If not, please indicate your reason(Required.)
13.And still thinking about the future, which of these factors do you feel are barriers to growth of the business or reasons for your business decline (tick as many as apply)?(Required.)
14.What 3 words would you use to describe your town centre by day?(Required.)
15.What 3 words would you use to describe your town centre by night?(Required.)
16.What do you think about the mix of types of business, shops and services in your town centre. (Please select all those which apply)(Required.)
Good
Too much
Not enough or offer not diverse
Low quality
Not affordable
Food shops
Other retail
Business services
Personal services
Restaurants
Culture and recreation
Evening leisure
17.Are following aspects of your town centre location beneficial, neutral or negative to your business?(Required.)
Beneficial
Neutral
Negative
High level of footfall
Steady stream of new customers
Loyal customer base (repeat customers)
Links to business network/community
Relationship with Council (including regulatory regime/enforcement)
Good public transport links
Complementary businesses located nearby
Availability of suitable premises
Cost of premises
Parking
18.How would you rate the following characteristics in your town centre?(Required.)
Strongly agree
Somewhat agree
Neither agree or disagree
Somewhat disagree
Strongly disagree
It is an attractive place to spend time
It provides a comprehensive offer for customers
It provides a sense of safety
It has a good quality of public realm (pavements, lighting, furniture, planting)
It has good signage/ wayfinding facilities
It has a sense of identity / community
It has adequate parking provision
It has adequate pedestrian and cycling provision
It has a comfortable level of noise
It has enough special events and occasional markets
19.If you could improve your town centre for doing business, what three things would make the difference?(Required.)
20.Is your business involved in any community projects, business groups, organised events, etc.? (For example a BID, business association, Chamber of Commerce).(Required.)
21.Research shows that community value creates economic value in town centres. Many businesses provide valuable, often informal, services to members of the community.   Please provide examples of how your business provides additional community value(Required.)
22.Any additional comments?