Staff and information

Please tell us how you think we are performing with regard to each of the following aspects.

Please answer 'Not applicable' if you have not had any direct experience of any of the questions asked.

Question Title

* Staff and information

  Not applicable Excellent Good Acceptable Poor Very Poor
Friendliness of the crew
How smartly dressed are staff?
Change of day information
Service information supplied on the council website
Service information on the council and/or ODS social media
Service information from customer service centre staff
Ease of reporting issues to the local authority
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17% of survey complete.