Healthwatch North Yorkshire, the county’s independent health and care champion, and Saint Catherine’s Hospice are working together to understand people’s experiences of their services and support.

This short survey will only take a few minutes to complete, and we appreciate your time and information.  All feedback is anonymous and will be used to monitor and improve services.
 
If you would like to make a compliment or a formal complaint, please email: general@saintcatherines.org.uk

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* 1. I am

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* 2. I/we accessed services (please specify)

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* 3. I/we would rate this service as (please rate: 1 being poor - 5 excellent)

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* 4. I gave this rating because

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* 5. I feel that care was coordinated between the different services

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* 6. I feel I/we were communicated with and treated with respect

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* 7. I feel that information was presented clearly, in a way I/we could understand

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* 8. I feel the staff made time to listen to me/us and answer questions

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* 9. I feel I/we were involved in making decisions about care or support

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* 10. I feel the services provided met my needs, preferences, and wishes

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* 11. I feel the services provided met my needs, preferences, and wishes

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* 12. I feel the environment in which care was provided was appropriate for my physical, emotional, psychological, spiritual, cultural or sexual needs

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* 13. I feel that my/our privacy and dignity were respected at all times

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* 14. Is there is anyone in particular that you would like to mention, for any reason. please provide their names and anything else you wish to shareWhy did you give this rating?

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* 15. Are there any other comments or suggestions that would have improved your overall experience?

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