Repairs Satisfaction Survey Question Title * 1. Home address Question Title * 2. Brief Description of Works Question Title * 3. Contractor Question Title * 4. How did you report your repair? Phone Website Other (please specify) Question Title * 5. Are you satisfied with the way the work was carried out ? Yes No Question Title * 6. Was your repair fully completed during the first visit? Yes No Question Title * 7. Did the contractor arrive at a convenient or prearranged time / date? Yes No Question Title * 8. If the operative was running late did they advise you or phone ahead of the appointment? Yes No N/A Question Title * 9. Was your repair easy to report? Yes No Question Title * 10. Did the contractor identify himself / show I.D? Yes No Question Title * 11. Was the contractor's appearance tidy & were they polite? Yes No Question Title * 12. Was your house left in a clean / tidy condition ? Yes No Question Title * 13. How satisfied or dissatisfied were you with the repairs service? Very satisfied? Fairly satisfied? Neither satisfied nor dissatisfied? Fairly dissatisfied? Very dissatisfied Please select one of the following Please select one of the following Very satisfied? Please select one of the following Fairly satisfied? Please select one of the following Neither satisfied nor dissatisfied? Please select one of the following Fairly dissatisfied? Please select one of the following Very dissatisfied Question Title * 14. If you have any comments on the above questions or any further comments please use the box below Thank you for taking the time to complete this survey Done
