Bira Finance Survey

Bira is currently in discussions with UK Finance and the Bank Of England on Cash Credit/Debit Card Acceptance in retail during lockdown. In light of the pandemic, we'd also like to know your thoughts on card terminal decontamination. To ensure we represent your wishes proactively with Government and our service providers it would be helpful for you to share your experience with us.

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* 1. Do you want to see the contactless limit increase from £45 to £100?

Yes

Other (please specify)

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* 2. Are you currently experiencing any issues with the current £45 limit?

Yes (please specify)

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* 3. What contactless limit would you like to see?

£0-£25

£26-£40

£41-£55

£56-£75

£76-£100

£101+

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* 4. Are you currently taking cash payments?

Yes

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* 5. If you answered "Yes" to the above, will you continue to?

Yes

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* 6. Do you currently accept £50 notes?

Yes

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* 7. Are you more likely to accept £50 notes when they switch to the new polymer note (from June)?

Yes

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* 8. How many employees do you have?

0-2

3-5

6-9

10+

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* 9. How many card payment terminals you have (working and in use) in your business?

2-4

5-9

10+

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* 10. 9) What kind of terminals do you have?

Fixed Terminals (I.e Lane terminals)

Mobile Terminals

Both

Other (please specify)

None of the above

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* 11. What steps are you currently taking to clean your card terminals?

None

Wipes

Spray and Cloth

UV Wands

Other (please specify)

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* 12. How many times per day you clean each terminal?

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* 13. What cost (including labour and cleaning materials) would you estimate it costs to clean terminals each month?

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* 14. How concerned are you about the risks associated with PIN PAD entry and COVID-19 transmission (1 being Highest and 5 being Lowest)

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* 15. If you had access to an automated terminal decontamination solution and this was visible to customers, do you think they would feel re-assured by this?

Yes

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* 16. Please tick if you would like to be contacted by our third party partner for a focus group regarding card terminal decontamination.

I consent

I do not consent

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* 17. If you ticked the above box and would be happy to be contacted for future focus groups, please provide your email below:

Email Address