Membership Accreditation CIC Platinum Level: Organisational Management

Please tell us about how your organisation is run.  We can help with any questions or issues you're unclear about or need support to complete
1.What is the name of your organisation?
2.Has a business continuity policy relevant to the organisation’s size and operations has been developed and implemented?
3.Is a framework is in place for reviewing and renewing policies and procedures?
4.Does the organisation maintain risk registers covering all aspects of its work, including finance, health & safety and safeguarding ?
5.Do the organisation’s policies and procedures provide a framework for the activities and are they understood and implemented by the Directors, staff and volunteers ?
6.Do you have a ‘comments compliments, complaints’ policy to encourage feedback and improve services? 
7.Are staff, volunteers and service users encouraged to provide feedback/ideas to improve activities/services ?
8.Does the organisation use monitoring and evaluation to implement continuous improvement? 
Current Progress,
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