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Customer feedback - West Wales Care and Repair
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1.
Which service did you receive?
(Required.)
Caseworker service - advice and support
Practical service - adaptations and repairs
Both caseworker and practical services
2.
How would you rate your initial contact with Care & Repair West Wales?
Extremely helpful
Very helpful
Not so helpful
Comments
3.
Were you satisfied with the standard of work carried out in your home?
Yes
No
Not - applicable, I did not have an adaptation
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4.
Were you happy with the contractor who carried out the adaptations work at your home?
(Required.)
Yes
No
Not applicable - I did not have an adaptation
5.
Were you happy with the caseworker who visited your home?
Yes
No
Not applicable - I didn't receive the casework service
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6.
Has the service you received helped you feel more confident and independent?
(Required.)
Yes
No
Not applicable
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7.
Is it easier for your family or carer to help with your daily needs now?
(Required.)
Yes
No
Not applicable - I don't have a carer or family helping with my daily needs
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8.
Has the work carried out improved your quality of life?
(Required.)
Yes
No
Not applicable
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9.
How satisfied were you overall with the service/adaptations you received?
(Required.)
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Comments
10.
Would you recommend the service you received from Care & Repair?
Yes
No
11.
Is there any part of the service you would like us to improve?
12.
Do you require any further help or advice from Care & Repair?
*
13.
What is your address and postcode?
(Required.)
Address
*
Address 2
City/Town
*
ZIP/Postal Code
*
Current Progress,
0 of 13 answered