At Maidstone and Tunbridge Wells NHS Trust (MTW) we want you and your families to be involved in every aspect of your care.  We want to hear from everyone who uses our services and work with you to improve the service we provide. Providing our patients with the best possible care is our key priority and by completing this survey, your collaboration will help us build our new Patient Experience Strategy and work towards achieving our vision of 'Exceptional People, Outstanding Care'.
 
The survey only takes five minutes to complete and we ask that you base your answers on your most recent experience with the Trust. 
 
If you require this survey in any other formats, please contact mtw-tr.ppe@nhs.net.
Part one: Communication and information

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* 1. Do you feel we communicated with you throughout your care and treatment?

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* 2. Do you feel we listened to everything you had to say?

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* 3. Did we answer your questions in a way you could understand?

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* 4. Did we involve you and your family in decisions about your care?

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* 5. When you needed to contact us were you able to?

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* 6. Comments:

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