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Desktop Hardware Framework Customer Satisfaction Survey
1.
Name of Institution
2.
How simple did you find the quote tool to use?
Very simple to use
Ok to use
Difficult to use
3.
How many quotes did you receive when using the quote tool?
4.
Were the quotes you received competitive?
Yes
No
5.
Were the quotes that you received within budget?
Yes
No
6.
Did you make any savings in comparison to existing costs or allocated budget?
Yes
No
If yes, please detail the savings made.
7.
In running this procurement were there any operational efficiency savings made?
Yes
No
If yes, please detail the savings made.
8.
Were the suppliers informative throughout the process and did they help you achieve your procurement objectives?
Yes
No
If no, please detail where did the suppliers not meet your expectations.
9.
Would you use this framework in the future?
Yes
No
Other (please specify)
