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North Tees and Hartlepool NHS Trust

Pathology user survey

Your feedback and suggestions are very important to us. Please take a few minutes to complete our short survey.

If you have any suggestions or ways in which we can improve our service which helps to fulfil your obligations to overall patient care and safety, then please contact our Pathology Quality Manger Joanne Wintrip: joanne.wintrip1@nhs.net


This survey is open to all our service users.
1.What best describes your area of work / expertise?
2.Which method of test / investigation requesting do you routinely use?
3.Do you have access to electronic results
4.How satisfied are you with the quality and speed at which reports and results and made available?
5.Are you aware that pathology has a website where you can access detailed information regarding tube types and test repertoires?
6.How are your specimens / samples are routinely transported to the laboratory?
7.How satisfied are you with the current transport arrangements?
8.How many times do you telephone the laboratory per week on average?
9.What are the main reasons you telephone the laboratory? (choose all that apply)
10.Which statement (s) best describe the pathology staff you have contacted or had communication with? (Choose all that apply)