Survey

Healthwatch Southwark is your independent health and social care champion. We listen to local people about what matters to them and ensure that NHS leaders and decision-makers take this on board to drive improvements. More information about Healthwatch Southwark and our work can be found here.  

Resident feedback has suggested that certain sections of Southwark's communities (Black African/Caribbean/Latin American, traveller community and people on low income) are experiencing challenges/issues accessing NHS dental services. As a result of this initial feedback, Healthwatch Southwark has prioritised exploring the problems/difficulties further and has decided to engage with residents to hear their experiences and gather suggestions for improving NHS dental service access. 

We are gathering residents feedback through this survey and by holding group discussions and 1-2-1 interviews. Your feedback is essential as it will hopefully contribute towards addressing access issues and improving services for your community in the future.  

If you have any questions about the project or would like support completing the survey, please get in touch with us via email: info@healthwatchsouthwark.org or by phone: 020 3848 6546.

We want to highlight that we treat your data as confidential and protect it accordingly. We will always make sure that your data is protected and treated securely. Please refer to our Privacy Statement here.


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* 1. Have you used NHS dental services in the last 12 months?

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* 2. If you ticked 'No', what are the main reasons for this?

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* 3. If you have accessed NHS dental services, please answer the following questions

Did you experience any barriers when initially trying to access your NHS dental appointment?

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* 4. If 'Yes', what barriers did you experience ?

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* 5. Overall, how would you describe your experience of using NHS dental services? (This could include feedback around care received (treatments) staff behaviour)

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* 6. Please share your suggestions on how dental service access can be improved ? (Please answer this question even if you have not used NHS dental services in the last 12 months)

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* 7. What is your age group?

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* 8. Which of the following categories best describes your employment status?

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* 9. What is your total household income:

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* 10. What is your gender/gender identity?

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* 11. What is you ethnic background?

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* 12. Do you consider yourself to have a disability?

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* 13. Do you have any unpaid caring responsibilities?

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* 14. Where do you live in Southwark?

The survey is anonymous. However, if you would like to be involved in this project further by taking part in a 1-2-1 interview/group discussion or hearing about the findings/outcomes of the project, kindly leave your contact details below.

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* 15. Address

Thank you for completing our survey! Your feedback will help drive improvements in health and social care services to ensure they meet your needs.

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