SGA Customer Feedback

Question Title

* 1. What products or services do you use from SGA:

Bulkhead Seals

Single / Multi pin feedthrough

Power Packages

Hermetic Metal Packages

Hermetic Ceramic Packages

RF, Microwave & Optical Packages

Substrates

Technical Plating

Other (please specify)

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* 2. What would you consider your core industry to be?

Avionics (Civil or Mil)

Military & Defence

Renewable Energy (Solar / Hydro etc...)

Power (Nuclear / Oil and Gas / Electric Power)

Smart Grid (Utilities, Gas Meters, water Meters etc...)

Automotive (incl. EV)

RF & Microwave (Incl. Optics / Telecoms)

Space

Instrumentation

Cryogenics

Other (please specify)

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* 3. Are you part of the decision-making process when buying from SGA?

Yes

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* 4. What was the most important factor to you, when deciding to place your most recent order with us?

Quality

Lead Time

Price

Technical Knowledge

Plating Capability

Provided a custom solution

Other (please specify)

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* 5. Based on this most important factor, in your opinion how do we usually compare to other suppliers?

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* 6. Are there any other important factors which influence your decision?

Response Times

Communication

Quality

Lead Time

Price

Technical Knowledge

Plating Capability

Other (please specify)

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* 7. If you could rank the top 3 factors that matter to you most when choosing who to buy from, what would they be?

Response

N/A

Communication

N/A

Quality

N/A

Lead Time

N/A

Price

N/A

Technical Knowledge

N/A

Plating capability

N/A

Custom solution

N/A

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* 8. When did you visit our website last?

Last week

In the last month

In the last 3 months

In the last 6 months

In the last 12 months

Over 12 months

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* 9. When you last visited our website, did you find what you were looking for?

I didn't look

Yes

SGA Customer Feedback

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* 1. What products or services do you use from SGA:

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* 2. What would you consider your core industry to be?

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* 3. Are you part of the decision-making process when buying from SGA?

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* 4. What was the most important factor to you, when deciding to place your most recent order with us?

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* 5. Based on this most important factor, in your opinion how do we usually compare to other suppliers?

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* 6. Are there any other important factors which influence your decision?

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* 7. If you could rank the top 3 factors that matter to you most when choosing who to buy from, what would they be?

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* 8. When did you visit our website last?

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* 9. When you last visited our website, did you find what you were looking for?

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* 10. What improvements could we make to our website?

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* 11. Is there anything else that you can tell us, good or bad, to help us improve? We really value your feedback.