Psychology in Mind - Comments and Feedback

Please use this form to submit any feedback or suggestions, or to let us know about your experiences of using Psychology in Mind.

Your responses are anonymous - they can't be linked up to your personal details.

In a rush? Scroll down to Q6 and Q7 to write freely.

1.Overall, how satisfied were you with your experience of Psychology in Mind?

Very Satisfied :)

Satisfied

Neutral

Dissatisfied

Very Dissatisfied :(

Any comments

2.If you decided against therapy with us, what was the main reason(s) you didn't take it further?

NOT APPLICABLE (i.e. you proceeded with therapy)

Response time

Cost

Location

It wasn't right for your problem

It didn't suit your availability

Your experience of the Psychologist leading up to that point

Found another therapist

Personal reasons (e.g. changed your mind about having therapy)

Other

Any comments

3.Has therapy helped you?

Yes - a lot

Yes - a little

Unsure / too early to say

No - not much

No - not at all

Any comments

4.How would you rate the psychologist on: friendliness

5.How would you rate the psychologist on: effectiveness

6.What was good about what we did?

7.How we could improve?

? Website and IT * Organisation of appointments * Transparency and communication * Response time * Skills and knowledge * Personal manner * Clinic space and atmosphere * Therapy choices * Time keeping * Adapting to your individual needs * Flexibility *

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