Please take a moment to answer the following questions about your experience of using the BDA Helpline and how it may have benefitted you.

This information helps us to understand how to improve our service. It also helps us reach more people with Helpline support, by promoting and funding the service.

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* 1. Did you get the information and support you were looking for from the BDA Helpline on this occasion?

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* 2. How was the sound quality of the phoneline? (if applicable)

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* 3. How user-friendly did you find the phone system? (if applicable)

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* 4. How would you rate the answer you received (call or email)?

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* 5. Following your enquiry to the BDA Helpline, tick any of the following that you feel apply to you. "I feel...":

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* 6. If you have any general or specific feedback, compliments or concerns about the helpline service you received, please tell us below. If you were able to progress your situation or that of your family member following your helpline enquiry, we would love to hear about it.

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* 7. Which nation/region of the UK do you live in:

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* 8. What age group are you in:

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* 9. Which gender do you identify with?

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* 10. What is your ethnic group?

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* 11. Do you consider yourself disabled?

Thank you for your time. Your feedback helps us to continue and improve our Helpline services.

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