As part of the Council’s ongoing effort to improve access for all to the retail and leisure activities in the town centres in the borough we are undertaking a survey to help us understand the needs of the community we serve.  We are especially keen to engage with people who have a disability or mobility issues, which make accessing the Bexleyheath town centre difficult.   Please take a few minutes to answer these questions.

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* 1. How frequently do you visit Bexleyheath Town Centre? (Tick one)

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* 2. On average, how long do you usually spend in the Town Centre on each visit? (Tick one)

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* 3. What time of day do you usually arrive in the Town Centre? (tick one)

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* 4. What activities/reasons do you generally visit Bexleyheath Town Centre for ? (Tick all that apply)

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* 5. How do you usually travel to Bexleyheath Town Centre?

(please tick the most frequently used mode)

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* 6. To help us identify where you travel from, please supply your full postcode

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* 7. When you are at the Town Centre, how do you usually move around to visit the shops and other businesses? (tick the most frequent method)

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* 8. Have you used the Shopping Centre's Shopmobility service (located on the top floor of the car park) in the last 6 months?

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* 9. If you answered 'Yes' to the previous question, please tell us more about your experience of the service.  How easy is the Shopmobility Service to find and access?

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* 10. Please rate the range of equipment available through the Service?

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* 11. Please rate the quality of the equipment available through the Service?

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* 12. Please rate the value for money of the Service?

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* 13. Overall, how satisfied are you with the Service?

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* 14. Do you have any other comments about the Bexleyheath Shopmobility Service?

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* 15. Are there any other facilities or services that you would welcome in the town centre, which would encourage you to visit more often or make visiting the town centre easier?

Thank you for taking the time to complete this survey, which will help us to design services to make Bexleyheath town centre more accessible in the future.

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