Understanding the key challenges within service centric workforce management

Across all service-centric sectors, a universal maxim is that an organisation's most valuable resource is its staff. We exist in a service-centric economy, one where an effective workforce can and do bring competitive advantage and a misfiring workforce can lead to multiple problems that can impact the revenue, operations and customer and employee churn.  
 
In this study in partnership with HR specialists solution provider Goodt, we are seeking to understand the key pain points of service companies in this area and explore some of the key trends emerging in workforce management in a post-pandemic world.  

The survey should take no more than five minutes for you to complete and all respondents that submit their details on the final page will receive a detailed benchmarking report that analyses the findings for free.

The report will retail on Field Service News after publication for £144.99. 

We are also running a prize draw for all who register to receive one of three £50 Amazon vouchers as an additional way of saying thank you for your time.

Registration is available on the final page of the study.