eDevelopment - Customer Survey

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* 1. Which of the following best describes you?

Homeowner

Local Authority Staff

Planning/BuildingStandards Professional

Other (please specify)

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* 2. Were you able to complete and submit your most recent application using the eDevelopment.scot service?

Yes

No

If no, please tell us why?

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* 3. Did you use any of the following tools to assist with using the eDevelopment.scot service?

Guidance from the support tab

User guides located on the homepages

Clicking on a help icon

Hints and tips

No tools accessed

Other (please specify)

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* 4. Have you contacted our Support Desk for assistance?

Yes

No

Comments

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* 5. How satisfied were you with the support provided?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Please tell us why you chose your answer?

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* 6. Please describe your experience of using the eDevelopment.scot site

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* 7. What parts of the eDevelopment.scot site do you feel needs the most improvement?