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Energy Crisis Survey September 2022

Thank you for taking five minutes to take part in our energy crisis survey, following Liz Truss' announcement earlier today. All hotelier answers will be anonymous and we will use these responses for media release and Government lobbying. Please help ensure the voice of independent hospitality is heard on this important topic.

Thanks,

Jeremy, Tim and your Senior Leadership Team
1.Do you think this week's announcement from Liz Truss goes far enough to support hotels?
2.Have you seen an increase in your energy costs this winter 2022/23?
3.Even with the newly announced energy cap, can you afford to pay the increase and still make a profit (without making any other business changes)?
4.Pre energy cap, what level of overall increase had you seen in energy costs? *
5.Would you share what your monthly energy bill has gone from and expected to be (until energy cap comes into force) and the size of hotel (bedrooms).
6.What ways will you be trying to mitigate rising energy costs? Select all that apply.
7.Can you expand a little more on any of the choices you have taken?
8.If you have decided to close or limit trading during winter months, is this your usual business strategy?
9.If you are considering reduced trading to offset cost, which of the following is most appealing?
10.Do you think customer experience will be impacted in your efforts to mitigate cost increases?
11.If yes, in what way?
12.What are you doing to prevent customer experience being negatively impacted? For example Innovation in menus, changing guest comms, streamlining services e.g closing restaurant
13.Do you anticipate your business may have to permanently close in the next 12 months, even WITH the proposed Government assistance to offset the increased energy costs?
14.What is the impact of higher energy prices on the viability of your business?
15.What other support would you like to see offered to the industry, in addition to the announcement this week?
16.We would love to have a handful of hotelier spokespeople for potential media case studies and/or local press interviews. If you would be happy to share your views please leave your details below and we’ll be in touch.
17.Please use this space for any additional comments or ideas on the topic of energy crisis that you'd like to raise.