Customer Satisfaction Survey Template
1.
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
Which of the following words would you use to describe our products? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
3.
How well do our products meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
How would you rate the quality of the services provided?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
5.
How would you rate the value for money of the service provided?
Excellent
Above average
Average
Below average
Poor
6.
On a scale of 0 to 10,
How likely is it that you would recommend our company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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10
7.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 7 answered