SurveyMonkey Powered Online Survey

	Strongly Agree	Agree	Disagree	Strongly Disagree	N/A
Contact with the office was helpful and satisfactory	Contact with the office was helpful and satisfactory Strongly Agree	Contact with the office was helpful and satisfactory Agree	Contact with the office was helpful and satisfactory Disagree	Contact with the office was helpful and satisfactory Strongly Disagree	Contact with the office was helpful and satisfactory N/A
The service provided by the surveyor was helpful and satisfactory	The service provided by the surveyor was helpful and satisfactory Strongly Agree	The service provided by the surveyor was helpful and satisfactory Agree	The service provided by the surveyor was helpful and satisfactory Disagree	The service provided by the surveyor was helpful and satisfactory Strongly Disagree	The service provided by the surveyor was helpful and satisfactory N/A
The service provided by the engineer(s) was helpful and satisfactory	The service provided by the engineer(s) was helpful and satisfactory Strongly Agree	The service provided by the engineer(s) was helpful and satisfactory Agree	The service provided by the engineer(s) was helpful and satisfactory Disagree	The service provided by the engineer(s) was helpful and satisfactory Strongly Disagree	The service provided by the engineer(s) was helpful and satisfactory N/A
Demonstration and explanation of product/service provided was clear and helpful	Demonstration and explanation of product/service provided was clear and helpful Strongly Agree	Demonstration and explanation of product/service provided was clear and helpful Agree	Demonstration and explanation of product/service provided was clear and helpful Disagree	Demonstration and explanation of product/service provided was clear and helpful Strongly Disagree	Demonstration and explanation of product/service provided was clear and helpful N/A
Premises were left clean and tidy after installation	Premises were left clean and tidy after installation Strongly Agree	Premises were left clean and tidy after installation Agree	Premises were left clean and tidy after installation Disagree	Premises were left clean and tidy after installation Strongly Disagree	Premises were left clean and tidy after installation N/A
Overall impression of the Company and quality of service was positive	Overall impression of the Company and quality of service was positive Strongly Agree	Overall impression of the Company and quality of service was positive Agree	Overall impression of the Company and quality of service was positive Disagree	Overall impression of the Company and quality of service was positive Strongly Disagree	Overall impression of the Company and quality of service was positive N/A

Strongly Agree

Agree

Disagree

Strongly Disagree

N/A

Contact with the office was helpful and satisfactory

Contact with the office was helpful and satisfactory Strongly Agree

Contact with the office was helpful and satisfactory Agree

Contact with the office was helpful and satisfactory Disagree

Contact with the office was helpful and satisfactory Strongly Disagree

Contact with the office was helpful and satisfactory N/A

The service provided by the surveyor was helpful and satisfactory

The service provided by the surveyor was helpful and satisfactory Strongly Agree

The service provided by the surveyor was helpful and satisfactory Agree

The service provided by the surveyor was helpful and satisfactory Disagree

The service provided by the surveyor was helpful and satisfactory Strongly Disagree

The service provided by the surveyor was helpful and satisfactory N/A

The service provided by the engineer(s) was helpful and satisfactory

The service provided by the engineer(s) was helpful and satisfactory Strongly Agree

The service provided by the engineer(s) was helpful and satisfactory Agree

The service provided by the engineer(s) was helpful and satisfactory Disagree

The service provided by the engineer(s) was helpful and satisfactory Strongly Disagree

The service provided by the engineer(s) was helpful and satisfactory N/A

Demonstration and explanation of product/service provided was clear and helpful

Demonstration and explanation of product/service provided was clear and helpful Strongly Agree

Demonstration and explanation of product/service provided was clear and helpful Agree

Demonstration and explanation of product/service provided was clear and helpful Disagree

Demonstration and explanation of product/service provided was clear and helpful Strongly Disagree

Demonstration and explanation of product/service provided was clear and helpful N/A

Premises were left clean and tidy after installation

Premises were left clean and tidy after installation Strongly Agree

Premises were left clean and tidy after installation Agree

Premises were left clean and tidy after installation Disagree

Premises were left clean and tidy after installation Strongly Disagree

Premises were left clean and tidy after installation N/A

Overall impression of the Company and quality of service was positive

Overall impression of the Company and quality of service was positive Strongly Agree

Overall impression of the Company and quality of service was positive Agree

Overall impression of the Company and quality of service was positive Disagree

Overall impression of the Company and quality of service was positive Strongly Disagree

Overall impression of the Company and quality of service was positive N/A

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Please tick the services and products we provided.

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Please evaluate the following statements.The information provided will be used for quality assurance purposes.

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Please tick the services and products we provided.

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Any other feedback or comments?:

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I'm happy for my feedback to be used for marketing purposes.

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Customer account number:(Please provide your account number below should you wish to be contacted in regards to the rating or comment above so that we may get back to you about your experience or any issues raised)

Please evaluate the following statements.
The information provided will be used for quality assurance purposes.

Customer account number:
(Please provide your account number below should you wish to be contacted in regards to the rating or comment above so that we may get back to you about your experience or any issues raised)