Our New and Improved Website
1.
Overall, how well does our website meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
2.
How easy was it to find any products that you were looking for on our website?
Extremely easy
Very easy
Somewhat easy
Not so easy
Not at all easy
I did not search for any products
3.
How easy was it to find blog articles and advice on our website?
Extremely easy
Very easy
Somewhat easy
Not so easy
Not at all easy
I did not search for any articles or advice
4.
How easy was it to find general information (Help, Returns, etc) that you were looking for on our website?
Extremely easy
Very easy
Somewhat easy
Not so easy
Not at all easy
I did not search for any information
5.
How easy was it to use My Account to track or change orders, or change account details?
Extremely easy
Very easy
Somewhat easy
Not so easy
Not at all easy
I did not use My Account
6.
Did your tasks take you more or less time than you expected on our new website?
A lot less time
A little less time
About what I expected
A little more time
A lot more time
7.
How visually appealing is our website?
Extremely appealing
Very appealing
Somewhat appealing
Not so appealing
Not at all appealing
8.
How easy is it to understand the information on our website?
Extremely easy
Very easy
Somewhat easy
Not so easy
Not at all easy
9.
How useful did you find these new features on our website?
Very Useful
Somewhat Useful
Not Useful at All
Did not use
Wish List
Very Useful
Somewhat Useful
Not Useful at All
Did not use
Improved Product Page
Very Useful
Somewhat Useful
Not Useful at All
Did not use
Browsing on smartphone
Very Useful
Somewhat Useful
Not Useful at All
Did not use
Finding Used Products
Very Useful
Somewhat Useful
Not Useful at All
Did not use
Address Book
Very Useful
Somewhat Useful
Not Useful at All
Did not use
10.
On a scale of 0 to 10,
How likely is it that you would recommend our website to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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11.
Do you have any other comments about how we can improve our website?
