Sadeh Lok want your feedback

Your feedback will be used to improve our services. 

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* 1. Address:

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* 2. How satisfied are you with the quality of the home you live in

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* 3. How satisfied are you with our repairs service

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* 4. How satisfied are you that your home is safe

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* 5. How satisfied are you with your neighbourhood as a place to live

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* 6. How satisfied are you with the cleanliness and safety of communal areas

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* 7. How satisfied are you that we listen to your views and take notice of them

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* 8. How satisfied are you with how we communicate with you

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* 9. Thinking about when you last contacted Sadeh Lok, how satisfied were you that you were treated fairly by the staff

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* 10. Thinking about when you last contacted how satisfied were you with how easy it was

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* 11. Thinking about when you last contacted us how satisfied were your with the outcome

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* 12. As an organisation how satisfied are you that we understand and respond to cutomers with different needs

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* 13. How satisfied are you that the home you live in and services we deliver reflects the rent you pay

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* 14. How satsified are you that the service we deliver reflects the service charge you pay - (cleaning/grass cutting/grounds maintenance)

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* 15. Taking everything into account how satisfied are you with us overall

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* 16. How satisfied are you with our response to the pandemic in keeping staff and customers safe during this time.

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* 17. What is the main improvement you would make to the services delivered by us

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* 18. What do you think Sadeh Lok does well

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* 19. How confident would you say you are at using services online

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