North West Passage Question Title * 1. Please provide your contact details. This information will remain confidential and will not be shared with third parties without your permission : Name * Were you a passenger on the (first) Westbound cruise, or the (second) Eastbound cruise ? Address Address 2 City/Town County Post Code Country * Email Address * Phone Number Question Title * 2. Name of Agent through whom you booked ? If direct with Hurtigruten please state: Question Title * 3. A. Do you have Insurance for Legal Costs for Holiday Contract Disputes ?B. This applies to UK members only :Did you pay anything by Credit Card ? If you did, you can make a claim under Section 75 of the Consumer Credit Act 1974 for the entire cost. Please advise whether you are willing to do this.In both cases, please give the name of your Insurance Company and / or your Credit Card type (Visa / Mastercard etc.) : Question Title * 4. Have you sent a letter of complaint to either Hurtigruten or to your Agent ? If so, please send a copy to blockedbyice@gmail.com. Please use the drop-down list to answer YES or NO : Yes No Question Title * 5. Have you rejected the 20% refund offer / 50% discount offer ? If you have, please send a copy to blockedbyice@gmail.com. Please use the drop-down list to answer YES or NO : Yes No Question Title * 6. Please give an indication of what MINIMUM reimbursement would be acceptable, but only after a fight ? ! This is for tactical purposes only and without commitment :Please use the drop-down list to give an approximate guide : 50% 75% 100% Question Title * 7. What would be the MINIMUM COMPENSATION PER PERSON, IN ADDITION TO REIMBURSEMENT, that would be acceptable ? This is again only for tactical purposes and without commitment :Please use the drop-down list to indication : £1,500 £2,500 £4,000 Other : Question Title * 8. What is your present reaction to the abandonment of the North West Passage cruise ? Angry, and determined to get reimbursement / compensation Cheated, and will support efforts to get reimbursement / compensation Dis-satisfied, and hope to benefit from efforts to get reimbursement / compensation Ambivalent, but would like to benefit from efforts to get reimbursement / compensation Question Title * 9. How do you value the cruise actually provided ? Push the slider to the left or right, or enter a number from 0 to 100. 0 Unacceptable 100 Good under the circumstances Clear i We adjusted the number you entered based on the slider’s scale. Next