PLANNING AID ENGLAND (PAE) CASEWORK FEEDBACK FORM

Thank you for volunteering for PAE. We would be grateful if you could complete this short feedback form which will help us monitor casework activity and make improvements to our service.

Question Title

* 1. Your name

Question Title

* 2. Client's name

Question Title

* 3. Casework number

Question Title

* 4. Casework region (please select from the 9 RTPI regions listed)

Question Title

* 5. Has the enquiry been resolved?

Question Title

* 6. Please bullet point the key actions take on the case. Please include any significant issues as well as advice given to client.

Question Title

* 7. To the nearest half hour, please tell us approximately how much time you have spent on this case. This information provides useful evidence of the value volunteers give to PAE and can also be used for your CPD records! Please convert time to decimals e.g. 1 hr 30min = 1.5

Question Title

* 8. Did this case involve a site visit?

Question Title

* 9. Was there any additional support from PAE that would have been useful to you at any stage of the casework process?

Question Title

* 10. Do you have any further comments or suggestions?

Question Title

* 11. Finally, are you happy for us to use this casework as an anonymised case study to exemplify the type of work undertaken by PAE. 

T