Carer's Questionnaire (Outpatient)

1.Please tell us the name of the department that the person you care for was visiting.
2.As a carer, did you feel welcome within the hospital environment?
3.Did you feel that staff recognise your knowledge of the person that you care for? (their needs?) 
4.Did staff provide you with information about what might happen at the appointment?
5.If necessary, did staff tell you where you could wait whilst the person you care for was being treated? 
6.During the appointment, did staff actively communicate with you as a key/important person for the person you care for? 
7.During the appointment were you involved in decision making about the care and treatment of the person you care for, as much as you wanted to be?
8.Did you feel that your views were valued by staff?
9.Were you given the information you needed to care for the patient at home? (eg - medication / who to contact if you have a concern?)
10.Thinking about your experience as a carer of an outpatient at the RUH, please tell us what we did well.
11.Please tell us what we could improve