CIPFA/Eduserv FD role in Public Sector Digital Transformation

One of the major challenges facing organisations who wish to put digital at the heart of their operations and service delivery is the extent to which teams across the organisation understand and support any plans for digital change.

Digital change is the integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers

This questionnaire aims to discover the different approaches towards digital across the public sector, and the role of finance in those approaches.

The results of this survey will give valuable insight for a practical research report and the basis for further discussions and analyses. In particular, it will help to highlight any the barriers and opportunities for digital change. Final outputs will also include examples of best practice, comment from peers across public sector organisations and practical advice for practitioners.

Note: This survey is anonymous and confidential. Your results will not be shared with anyone – the purpose is to gain an aggregate view, and therefore accuracy and honesty in your answers are essential. The survey will take about 10 minutes to complete – please do not feel you need to spend too long on answers that you are not sure about.

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* 1. What is your role in the organisation?

Director / CFO

Senior Manager

Business Partner

Financial Analyst

Management Accountant

Auditor

Accounts clerk

Apprentice / in training

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* 2. Personal assessment of your digital maturity:

Digital expert: Experienced digital leader, knowledgeable about IT matters and digital opportunities in business.

Technically competent: Capable in all aspects of IT necessary for my role, with good understanding of what digital means, whilst not an ‘expert’.

Basic IT skills: I have a good grounding in the basic IT skills I need, although there are gaps.

Relative ‘novice’: I am at times feeling ‘at sea’ with digital and IT developments, and would benefit from training and support.

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* 3. Are you directly involved in digital projects or in the digital strategy in your organisation?

Yes

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* 4. Does your organisation have a digital strategy?

Yes

Don't know

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* 5. Which of these statements do you agree with for your organisation? (Tick all those that apply)

We have a fully resourced corporate digital strategy

Digital transformation is less about IT and more about changing ways of working

The risks of digital methods are well-understood in my organisation

Leaders in my organisation understand the implications of digital transformation

We have a ‘digital first’ approach in all new initiatives, programmes and service plans

Our IT leaders are the main drivers of digital developments

We have a ‘Head of Digital’ or equivalent, to lead digital activities

Everyone in the organisation is digitally skilled to do their job effectively.

In the future, everyone in the organisation must be digitally skilled.