Fullwell Cross Leisure Centre - Cancelation Survey

Customer Feedback - Cancelation

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* 1. Could you please rate your visit below?

	Very Poor	Poor	Satisfactory	Good	Exceptional
Customer Service	Customer Service Very Poor	Customer Service Poor	Customer Service Satisfactory	Customer Service Good	Customer Service Exceptional
Gym Facilities	Gym Facilities Very Poor	Gym Facilities Poor	Gym Facilities Satisfactory	Gym Facilities Good	Gym Facilities Exceptional
Spa Facilities	Spa Facilities Very Poor	Spa Facilities Poor	Spa Facilities Satisfactory	Spa Facilities Good	Spa Facilities Exceptional
Pool Facilities	Pool Facilities Very Poor	Pool Facilities Poor	Pool Facilities Satisfactory	Pool Facilities Good	Pool Facilities Exceptional
Classes	Classes Very Poor	Classes Poor	Classes Satisfactory	Classes Good	Classes Exceptional
Changing Facilities	Changing Facilities Very Poor	Changing Facilities Poor	Changing Facilities Satisfactory	Changing Facilities Good	Changing Facilities Exceptional
Cleanliness	Cleanliness Very Poor	Cleanliness Poor	Cleanliness Satisfactory	Cleanliness Good	Cleanliness Exceptional

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* 2. If you answered 3 or less to the above, could you take a moment to let us know why?

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* 3. Would you recommend us to a friend?

Yes

No

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* 4. If you answered no to the above, why is this and what do you think we could do to make you change your mind?

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* 5. If you answered no to the above, what could we do to get you back?

We would like to thank you for taking the time to complete this survey, we find all your feedback useful and will endeavour to use it to improve both our services and your future visits.

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* 6. Please leave your email address below.