In order for us to have a full and accurate record of your complaint we would be grateful if you would complete this form.  Please provide as much information and detail as possible to help us put things right.

Data Protection
Caledonia will treat all information provided on this form as conditional and in compliance with the relevant Data Protection laws. We will use the information we gather to help us identify any aspects of our service that may need improvement. We analyse all feedback and publish statistics relating to satisfaction but in doing so do not identify individual respondents.  You have certain rights under data protection laws.

HERE is a link to our full Privacy Notice

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* Please give us your details so we can respond to your enquiry

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* Please tell us about your complaint to allow us to investigate the matter.
It is useful if you include what happened, when and who was involved

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* What would you like us to do to resolve the issue?

You can access our complaints handling procedure on our website