Ryde House Group Survey 2023 Staff

Please ensure that you complete this vital survey so that we can make active developments to improve our services. If staff do not provide a name on the form, your manager will contact you once the data has been collated to
support you with time to complete this during working hours. Every person working within the Ryde House Group has a voice and we welcome your views and ideas that are important to how we progress.

Please complete a new form for each location you wish to provide feedback for.

Thank you

Question Title

* Which Home are you responding about?
Please complete a new form for each location you wish to provide feedback for.

Beech House

Maple Tree

Newton Lodge

Ryde Cottage

Ryde House

Silver Birch

Sycamore House

Woodville

Question Title

* Service user care - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

	1	2	3	4	5	6	7	8	9	10	N/A
Personal care delivered	Personal care delivered 1	Personal care delivered 2	Personal care delivered 3	Personal care delivered 4	Personal care delivered 5	Personal care delivered 6	Personal care delivered 7	Personal care delivered 8	Personal care delivered 9	Personal care delivered 10	Personal care delivered N/A
Health care provision	Health care provision 1	Health care provision 2	Health care provision 3	Health care provision 4	Health care provision 5	Health care provision 6	Health care provision 7	Health care provision 8	Health care provision 9	Health care provision 10	Health care provision N/A
Emotional support provided	Emotional support provided 1	Emotional support provided 2	Emotional support provided 3	Emotional support provided 4	Emotional support provided 5	Emotional support provided 6	Emotional support provided 7	Emotional support provided 8	Emotional support provided 9	Emotional support provided 10	Emotional support provided N/A
Food and mealtimes	Food and mealtimes 1	Food and mealtimes 2	Food and mealtimes 3	Food and mealtimes 4	Food and mealtimes 5	Food and mealtimes 6	Food and mealtimes 7	Food and mealtimes 8	Food and mealtimes 9	Food and mealtimes 10	Food and mealtimes N/A
Social activities	Social activities 1	Social activities 2	Social activities 3	Social activities 4	Social activities 5	Social activities 6	Social activities 7	Social activities 8	Social activities 9	Social activities 10	Social activities N/A
Freedom and choice	Freedom and choice 1	Freedom and choice 2	Freedom and choice 3	Freedom and choice 4	Freedom and choice 5	Freedom and choice 6	Freedom and choice 7	Freedom and choice 8	Freedom and choice 9	Freedom and choice 10	Freedom and choice N/A
Service users involved in the management of the home	Service users involved in the management of the home 1	Service users involved in the management of the home 2	Service users involved in the management of the home 3	Service users involved in the management of the home 4	Service users involved in the management of the home 5	Service users involved in the management of the home 6	Service users involved in the management of the home 7	Service users involved in the management of the home 8	Service users involved in the management of the home 9	Service users involved in the management of the home 10	Service users involved in the management of the home N/A

Question Title

* Premises feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

	1	2	3	4	5	6	7	8	9	10	N/A
Decoration	Decoration 1	Decoration 2	Decoration 3	Decoration 4	Decoration 5	Decoration 6	Decoration 7	Decoration 8	Decoration 9	Decoration 10	Decoration N/A
Furnishings	Furnishings 1	Furnishings 2	Furnishings 3	Furnishings 4	Furnishings 5	Furnishings 6	Furnishings 7	Furnishings 8	Furnishings 9	Furnishings 10	Furnishings N/A
General Facilities	General Facilities 1	General Facilities 2	General Facilities 3	General Facilities 4	General Facilities 5	General Facilities 6	General Facilities 7	General Facilities 8	General Facilities 9	General Facilities 10	General Facilities N/A
Accessibility	Accessibility 1	Accessibility 2	Accessibility 3	Accessibility 4	Accessibility 5	Accessibility 6	Accessibility 7	Accessibility 8	Accessibility 9	Accessibility 10	Accessibility N/A
Homeliness	Homeliness 1	Homeliness 2	Homeliness 3	Homeliness 4	Homeliness 5	Homeliness 6	Homeliness 7	Homeliness 8	Homeliness 9	Homeliness 10	Homeliness N/A
Cleanliness	Cleanliness 1	Cleanliness 2	Cleanliness 3	Cleanliness 4	Cleanliness 5	Cleanliness 6	Cleanliness 7	Cleanliness 8	Cleanliness 9	Cleanliness 10	Cleanliness N/A
The Grounds	The Grounds 1	The Grounds 2	The Grounds 3	The Grounds 4	The Grounds 5	The Grounds 6	The Grounds 7	The Grounds 8	The Grounds 9	The Grounds 10	The Grounds N/A
Repairs and maintenance	Repairs and maintenance 1	Repairs and maintenance 2	Repairs and maintenance 3	Repairs and maintenance 4	Repairs and maintenance 5	Repairs and maintenance 6	Repairs and maintenance 7	Repairs and maintenance 8	Repairs and maintenance 9	Repairs and maintenance 10	Repairs and maintenance N/A

Question Title

* Line Manager feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

	1	2	3	4	5	6	7	8	9	10	N/A
Availability	Availability 1	Availability 2	Availability 3	Availability 4	Availability 5	Availability 6	Availability 7	Availability 8	Availability 9	Availability 10	Availability N/A
Effectiveness	Effectiveness 1	Effectiveness 2	Effectiveness 3	Effectiveness 4	Effectiveness 5	Effectiveness 6	Effectiveness 7	Effectiveness 8	Effectiveness 9	Effectiveness 10	Effectiveness N/A
Involve service users and families	Involve service users and families 1	Involve service users and families 2	Involve service users and families 3	Involve service users and families 4	Involve service users and families 5	Involve service users and families 6	Involve service users and families 7	Involve service users and families 8	Involve service users and families 9	Involve service users and families 10	Involve service users and families N/A
Creates a good atmosphere	Creates a good atmosphere 1	Creates a good atmosphere 2	Creates a good atmosphere 3	Creates a good atmosphere 4	Creates a good atmosphere 5	Creates a good atmosphere 6	Creates a good atmosphere 7	Creates a good atmosphere 8	Creates a good atmosphere 9	Creates a good atmosphere 10	Creates a good atmosphere N/A
Professionalism	Professionalism 1	Professionalism 2	Professionalism 3	Professionalism 4	Professionalism 5	Professionalism 6	Professionalism 7	Professionalism 8	Professionalism 9	Professionalism 10	Professionalism N/A
Knowledge	Knowledge 1	Knowledge 2	Knowledge 3	Knowledge 4	Knowledge 5	Knowledge 6	Knowledge 7	Knowledge 8	Knowledge 9	Knowledge 10	Knowledge N/A
Communication	Communication 1	Communication 2	Communication 3	Communication 4	Communication 5	Communication 6	Communication 7	Communication 8	Communication 9	Communication 10	Communication N/A
Leadership	Leadership 1	Leadership 2	Leadership 3	Leadership 4	Leadership 5	Leadership 6	Leadership 7	Leadership 8	Leadership 9	Leadership 10	Leadership N/A
Quality of your supervision	Quality of your supervision 1	Quality of your supervision 2	Quality of your supervision 3	Quality of your supervision 4	Quality of your supervision 5	Quality of your supervision 6	Quality of your supervision 7	Quality of your supervision 8	Quality of your supervision 9	Quality of your supervision 10	Quality of your supervision N/A
Response to your Concerns	Response to your Concerns 1	Response to your Concerns 2	Response to your Concerns 3	Response to your Concerns 4	Response to your Concerns 5	Response to your Concerns 6	Response to your Concerns 7	Response to your Concerns 8	Response to your Concerns 9	Response to your Concerns 10	Response to your Concerns N/A
How supported do you feel	How supported do you feel 1	How supported do you feel 2	How supported do you feel 3	How supported do you feel 4	How supported do you feel 5	How supported do you feel 6	How supported do you feel 7	How supported do you feel 8	How supported do you feel 9	How supported do you feel 10	How supported do you feel N/A

Question Title

* Overall company management- On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

	Poor 1	2	3	4	5	6	7	8	9	Excellent 10
Management create a good atmosphere	Management create a good atmosphere Poor 1	Management create a good atmosphere 2	Management create a good atmosphere 3	Management create a good atmosphere 4	Management create a good atmosphere 5	Management create a good atmosphere 6	Management create a good atmosphere 7	Management create a good atmosphere 8	Management create a good atmosphere 9	Management create a good atmosphere Excellent 10
Overall rating of the quality of our training provided	Overall rating of the quality of our training provided Poor 1	Overall rating of the quality of our training provided 2	Overall rating of the quality of our training provided 3	Overall rating of the quality of our training provided 4	Overall rating of the quality of our training provided 5	Overall rating of the quality of our training provided 6	Overall rating of the quality of our training provided 7	Overall rating of the quality of our training provided 8	Overall rating of the quality of our training provided 9	Overall rating of the quality of our training provided Excellent 10
Overall rating for the performance of our estates team	Overall rating for the performance of our estates team Poor 1	Overall rating for the performance of our estates team 2	Overall rating for the performance of our estates team 3	Overall rating for the performance of our estates team 4	Overall rating for the performance of our estates team 5	Overall rating for the performance of our estates team 6	Overall rating for the performance of our estates team 7	Overall rating for the performance of our estates team 8	Overall rating for the performance of our estates team 9	Overall rating for the performance of our estates team Excellent 10
Overall rating for the performance of our HR team	Overall rating for the performance of our HR team Poor 1	Overall rating for the performance of our HR team 2	Overall rating for the performance of our HR team 3	Overall rating for the performance of our HR team 4	Overall rating for the performance of our HR team 5	Overall rating for the performance of our HR team 6	Overall rating for the performance of our HR team 7	Overall rating for the performance of our HR team 8	Overall rating for the performance of our HR team 9	Overall rating for the performance of our HR team Excellent 10
Overall rating for the performance of our accounts team	Overall rating for the performance of our accounts team Poor 1	Overall rating for the performance of our accounts team 2	Overall rating for the performance of our accounts team 3	Overall rating for the performance of our accounts team 4	Overall rating for the performance of our accounts team 5	Overall rating for the performance of our accounts team 6	Overall rating for the performance of our accounts team 7	Overall rating for the performance of our accounts team 8	Overall rating for the performance of our accounts team 9	Overall rating for the performance of our accounts team Excellent 10

Question Title

* Overall how do you rate our ability to safeguard the people we support?

Excellent

Good

Average

Poor

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how happy are you with working for the Ryde House Group?

Question Title

* Briefly explain your scoring for the above question

Question Title

* Overall how do you rate the service we deliver

Excellent

Good

Average

Poor

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how valued do you feel

Question Title

* Briefly explain your scoring for the above question

Question Title

* What do we do well?

Question Title

* What could we improve upon?

Question Title

* We welcome your thoughts on how we can achieve your suggestions for improvements?

Question Title

* General Comments?

Question Title

* To ensure that we are able to include your feedback within reports and
respond to you personally (if required) we ask that you provide your name and you will be entered into a prize draw.

Your Name *

Email Address (optional)

Question Title

* Which Home are you responding about?Please complete a new form for each location you wish to provide feedback for.

Question Title

* Service user care - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

Question Title

* Premises feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

Question Title

* Line Manager feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

Question Title

* Overall company management- On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

Question Title

* Overall how do you rate our ability to safeguard the people we support?

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy) Overall how happy are you with working for the Ryde House Group?

Question Title

* Briefly explain your scoring for the above question

Question Title

* Overall how do you rate the service we deliver

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy) Overall how valued do you feel

Question Title

* Briefly explain your scoring for the above question

Question Title

* What do we do well?

Question Title

* What could we improve upon?

Question Title

* We welcome your thoughts on how we can achieve your suggestions for improvements?

Question Title

* General Comments?

Question Title

* To ensure that we are able to include your feedback within reports and respond to you personally (if required) we ask that you provide your name and you will be entered into a prize draw.

* Which Home are you responding about?
Please complete a new form for each location you wish to provide feedback for.

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how happy are you with working for the Ryde House Group?

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how valued do you feel

* To ensure that we are able to include your feedback within reports and
respond to you personally (if required) we ask that you provide your name and you will be entered into a prize draw.