Client Feedback Questionnaire

1.Who handled your case at David Gray Solicitors LLP(Required.)
2.Which office handled your case?
3.What was your case about(Required.)
4.Please tell us how you heard about David Gray Solicitors LLP(Required.)
5.Why did you choose David Gray Solicitors LLP?(Required.)
6.Did we give you information/advice that was easy to understand?(Required.)
7.How well did we keep you up to date with progress?(Required.)
8.Was the outcome of your case?(Required.)
9.How satisfied were you with the service you received from your solicitor's secretary/assistant?(Required.)
Very Satisfied
Fairly Satisfied
Fairly Dissatisfied
Very Dissatisfied
N/A
10.How satisfied were you with our overall level of service?(Required.)
11.Would you recommend us to your friends and family?(Required.)
12.How easy was it to find the office?(Required.)
13.How would you rate the office facilities?(Required.)
14.How could the facilities be improved?(Required.)
15.How would you rate our Reception/Receptionists?
Poor
Satisfactory
Very Good
Excellent
16.How easy was it to find what you were looking for on our website?(Required.)
17.Is there anything else that you would like us to help you with?(Required.)
18.Do you have further comments or suggestions that may help us to improve the service we provide? Is there anything we could do better?(Required.)
19.Please add your name & contact details so we can enter you for our £50 highstreetvouchers.com voucher prize draw.