Thank you for taking the time to fill in this survey based on your Internet Banking experience with Metro Bank.
Your feedback is important to us and helps us continually improve our Internet Banking platform. The survey should take no longer than five minutes.

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* 1. Please help us understand what type of accounts you hold at Metro Bank by selecting one choice from the list below:

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* 2. Please select the main reason you used Metro Bank Internet Banking (please select the closest category)

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* 3. To what extent do you agree or disagree with the following statement? Metro Bank made it easy for me to do what I wanted to do

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* 4. Specifically, how easy was it to find what you were looking for on Internet Banking?

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* 5. On a scale of 1 - 5, how quickly did the pages you visited load? (1 being not quick at all, 5 being extremely quick)

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* 6. On a scale of 1 - 5, how well does our Internet Banking meet your needs? (1 being not at all well, 5 being extremely well)

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* 7. How visually appealing is our Internet Banking platform?

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* 8. How likely is it that you would recommend Metro Bank to a friend or family member?

Not at all likely
Extremely likely

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* 9. Your opinion is important to us and we read every comment. Please use the box below to share what feature would like to see added and why?

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* 10. Thank you for taking the time to complete this survey. Please could you leave us your registered email address if you are happy for us to reach out for further feedback.

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