Client Feedback at End of Counselling

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* 1. How did you experience your first contact(by phone) and initial meeting at SAIL?

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* 2. How has counselling helped you (if at all)?

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* 3. Have you identified any of the following changes? Please tick and leave a comment

Improved Mental Health(eg. reduced support needed from other health care services, reduced suicidal thoughts)

Gained healthier coping strategies(e.g. managing long term health conditions more effectively, reduced/safer self-harm, reduced alcohol/substance use)

Reduced isolation/strengthened support networkds(e.g. reduced dependence on other support services)

Improved parenting (e.g. Social services no longer involved, parenting courses no longer required)

Improved housing situation (e.g. Homelessness prevented)

Any comments from Question 3?

Client Feedback at End of Counselling

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* 1. How did you experience your first contact(by phone) and initial meeting at SAIL?

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* 2. How has counselling helped you (if at all)?

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* 3. Have you identified any of the following changes? Please tick and leave a comment

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* 4. What(if anything) did you particularly like/appreciate about your service from SAIL?

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* 5. What(if anything) did you dislike/find difficult about your service from SAIL?

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* 6. What do you feel about the physical environment at SAIL?

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* 7. Do you have any suggestions which might help us to improve the service?