Handling Your FOI Request

Your feedback is important

Every year we receive around 400 Freedom of Information Act requests. We'd like to find how you think your request was handled - and if there is anything we need to do to improve the service we provide. Thanks for taking the time to complete this short survey.

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* 1. How did you submit your FOI request?

Using the FOI form on www.chesterfieldroyal.nhs.uk

In writing via the postal service

By e-mail to crhft.foirequests@nhs.net

Other (please note below)

Please describe:

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* 2. Did you receive an acknowledgement?

Yes

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* 3. Did you receive a response within the 20-working day deadline?

Yes

No (but we explained why and asked for extra time/provided a revised date)

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* 4. Was your FOI request partially or fully exempt?

Yes (go to question 4)

No (go to question 6)

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* 5. If your FOI request was partially or fully exempt did we explain why in a way that was easy to understand?

Yes

No (please outline what could have been better)

How could we have made our exemption clearer?

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* 6. How satisfied are you with the handling of your FOI request?

Very satisfied

Fairly satisfied

Not satisfied at all

Please explain your answer in more detail:

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* 1. How did you submit your FOI request?

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* 2. Did you receive an acknowledgement?

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* 3. Did you receive a response within the 20-working day deadline?

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* 4. Was your FOI request partially or fully exempt?

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* 5. If your FOI request was partially or fully exempt did we explain why in a way that was easy to understand?

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* 6. How satisfied are you with the handling of your FOI request?

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* 7. Tell us how we could improve our FOI Act service for next time: