Business Support Measures Survey

By sharing your experiences, we can ensure that your challenges are understood and that your voice is heard by government. 

This survey is for creative businesses, charities, nonprofits and freelancers operating as limited companies. It follows on from our last creative industries survey in March, which enabled us to call on government to introduce further support measures for the self-employed. This survey will help us inform UK and devolved governments on the awareness and effectiveness of COVID-19 support measures for organisations in our sector, and your views on the easing of the lockdown measures.

If you responded to our last survey, it’s important that you respond to this one. We need to assess any improvements and persistent gaps.

It is also important to respond even if you have had to close or have run out of reserves. We need to communicate to government the scale of the impact.

If you are a freelancer, you need only respond if you’re registered as a company. A separate survey on support for freelancers was circulated last week. A big thank you to the 1,700+ who responded. 

This survey should take 10-15 minutes.  
YOUR ORGANISATION
1.What sector do you primarily operate in?(Required.)
2.What is your organisation’s status? (Required.)
3.How many people do you employ?(Required.)
4.Over the last year, on average, what percentage of your workforce were contracted freelancers?(Required.)
5.How long have you been open/trading as an organisation?(Required.)
6.What was your turnover for the 2018/19 financial year? (Required.)
7.Where are you or your organisation primarily based?(Required.)
8.Have you responded to any of these previous Creative Industries Federation surveys on the impact of Coronavirus? (Required.)
CORONAVIRUS IMPACT
9.During 2020, due to the Coronavirus outbreak and based on your current understanding, do you predict your annual turnover (excluding grants) will: (Required.)
10.How long do you believe you can sustain your organisation on your existing financial reserves? (Required.)
11.What is the current operational status of your organisation? (Required.)
12.Compared to a month ago, have you changed your view on how long your organisation could last on its existing financial reserves?
13.If your view has changed, what is the reason for this?
14.During 2020, due to the Coronavirus outbreak and based on your current understanding, do you predict your exports will:(Required.)
15.Since the coronavirus outbreak, how many employees have you had to make redundant?(Required.)
16.Do you anticipate having to make redundancies in the coming months?(Required.)
17.What percentage of your company’s freelance contracts have you had to terminate?(Required.)
18.How many employees have you furloughed? (Furloughed employees are employees laid off whilst paid up to 80% wages via the Government’s Coronavirus Job Retention Scheme)(Required.)
19.How many employees do you anticipate you will furlough overall?(Required.)
20.If you are self-employed, have you already or do you anticipate you will furlough yourself?
CORONAVIRUS SUPPORT MEASURES
21.Do you think that, as of the 28th of April, UK Government is doing enough to support organisations in the creative industries to help them mitigate the potential impact of coronavirus?(Required.)
Business Support Measures
22.Do you think that you are eligible to access the following support packages?(Required.)
Yes
No
Aware of scheme but not sure if eligible
Not aware of scheme
Coronavirus Job Retention Scheme
Coronavirus Self-Employed Income Support Scheme
Universal Credit
COVID-19 Hardship Fund
HMRC Time to Pay
VAT Deferral
Self-Assessment Tax Bill Deferral
Coronavirus Statutory Sick Pay Rebate Scheme
Business Rates Relief
Small Business Grants Fund
Retail, Hospitality and Leisure Grant Fund
Coronavirus Business Interruption Loan Scheme
Coronavirus Large Business Interruption Loan Scheme
COVID-19 Corporate Financing Facility
Future Fund
Bounce Back Loans
23.Do you think that you are eligible to access the following Welsh government support packages? [Only respond if based in Wales]
Yes
No
Aware of scheme but not sure if eligible
Not aware of scheme
Economic Resilience Fund
Development Bank of Wales Loan Scheme
Grassroots Music Relief Fund
Emergency TV Development Fund
Emergency Digital Development Fund
24.Do you think that you are eligible to access the following Scottish government support packages? [Only respond if based in Scotland]
Yes
No
Aware of scheme but not sure if eligible
Not aware of scheme
Newly Self-Employed Hardship Fund
Creative, Tourism & Hospitality Enterprises Hardship Fund
Creative Scotland Bridging Bursary
Pivotal Enterprise Resilience Fund
25.Do you think that you are eligible to access the following Northern Ireland government support packages? [Only respond if based in Northern Ireland]
Yes
No
Aware of scheme but not sure if eligible
Not aware of scheme
Creative Support Fund Organisation Grants
Creative Support Fund - Individual Artists and Creative Practitioners Programme
26.If eligible, have you accessed or applied for any of the following government support measures? 
Successfully Applied for support
Will apply for support
Considering applying for support
Not applying for support
Coronavirus Job Retention Scheme
Coronavirus Self-Employed Income Support Scheme
Universal Credit
COVID-19 Hardship Fund
HMRC Time to Pay
VAT Deferral
Self-Assessment Tax Bill Deferral
Coronavirus Statutory Sick Pay Rebate Scheme
Business Rates Relief
Small Business Grants Fund
Retail, Hospitality and Leisure Grant Fund
Coronavirus Business Interruption Loan Scheme
Coronavirus Large Business Interruption Loan Scheme
COVID-19 Corporate Financing Facility
Future Fund
Bounce Back Loans
27.If you are eligible for the Coronavirus Business Interruption Loan Scheme, have you:
28.If you have decided not to apply or have been unsuccessful please describe why
29.If eligible, have you accessed or applied for any of the following Welsh government support measures? [Only respond if based in Wales]
Successfully Applied for support
Will apply for support
Considering applying for support
Not applying for support
Economic Resilience Fund
Development Bank of Wales Loan Scheme
Grassroots Music Relief Fund
Emergency TV Development Fund
Emergency Digital Development Fund
30.If eligible, have you accessed or applied for any of the following Scottish government support measures? [Only respond if based in Scotland]
Successfully Applied for support
Will apply for support
Considering applying for support
Not applying for support
Newly Self-Employed Hardship Fund
Creative, Tourism & Hospitality Enterprises Hardship Fund
Creative Scotland Bridging Bursary
Pivotal Enterprise Resilience Fund
31.If eligible, have you accessed or applied for any of the following Northern Ireland government support measures? [Only respond if based in Northern Ireland] -
Successfully Applied for support
Will apply for support
Considering applying for support
Not applying for support
Creative Support Fund Organisation Grants
Creative Support Fund - Individual Artists and Creative Practitioners Programme
32.Have you applied for any other emergency funds or support? 
33.If you have applied for other emergency funding, what scheme and for how much funding have you applied for? If known, have you been successful?
34.Of the support measures in place, are there any that you are eligible for but decided not to apply to? If yes, why?
35.To what extent have the UK-wide support measures outlined above mitigated the impact of the outbreak on your organisation? (Required.)
36.To what extent have the support measures introduced by your devolved administration mitigated the impact of the outbreak on your organisation? [Only respond if based in Wales, Scotland or Northern Ireland]
37.What other measures would you like to see introduced by government or your devolved administration to support your organisation during the outbreak and to help it recover once current measures end? [Please list the measures separated by a comma]
Job Retention Scheme
38.If the current measures to limit the spread of coronavirus were lifted now, how long would you need the Job Retention Scheme to remain in place?(Required.)
CORONAVIRUS RECOVERY
39.If current measures to limit the spread of coronavirus were lifted tomorrow, how long would you need before you could restart your organisation’s main commercial operations/programme activities? (Required.)
40.If the current measures to limit the spread of coronavirus were lifted tomorrow, how quickly could your organisation return to pre-pandemic activity levels?(Required.)
41.If social distancing measures (e.g. remaining 2 metres apart) were to continue in a recovery phase, to what extent would you be able to restart your organisation’s activities?(Required.)
42.What activities and services could you undertake whilst maintaining social distancing? [Please list the activities and services separated by a comma](Required.)
43.What would be the cost to your organisation of restarting all activities at a point when current measures are lifted?(Required.)
44.Aside from government support, what actions have you taken to enable the continuation of your organisation’s work?
45.How do you feel about your organisation’s prospects of being able to recover financially from the outbreak?(Required.)
46.Are you happy for us to get in touch should we need further information?
47.If so, please leave your name, organisation (if applicable), and email address