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FXCM - Trading Platform Customer Survey
Thank you for deciding to provide feedback to us! We value client feedback enormously, and will use your feedback to prioritize future releases
Please note that all questions are optional
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1.
On a scale of 0 to 10,
How likely is it that you would recommend our newest platform to someone you know who is interested in trading?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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2
3
4
5
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9
10
2.
In your opinion, if you were to compare our newest platform with other trading platforms you may have used in the past, how would you rate our platform in terms of:
Much worse
Worse
About the same
Better
Much better
Don't know
User friendliness?
Much worse
Worse
About the same
Better
Much better
Don't know
Accessibility?
Much worse
Worse
About the same
Better
Much better
Don't know
General Features?
Much worse
Worse
About the same
Better
Much better
Don't know
User experience and design?
Much worse
Worse
About the same
Better
Much better
Don't know
Performance?
Much worse
Worse
About the same
Better
Much better
Don't know
Stability?
Much worse
Worse
About the same
Better
Much better
Don't know
Security?
Much worse
Worse
About the same
Better
Much better
Don't know
Other (please specify)
3.
If you answered the question above, could you tell us which platform or platforms were you thinking of?
4.
In general, how satisfied are you with the ability to easily find what you are looking for in our platform?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
5.
Do you have any thoughts on how to improve our platform?
6.
If you would like us to contact you regarding the feedback you have left for us, please enter your email address below:
Current Progress,
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