Guest Satisfaction Survey Question Title * 1. Contact Details Name Address Address 2 City/Town County Postal Code Country Email Address Phone Number Question Title * 2. Which room did you stay in Question Title * 3. How did you first hear of the Falcon Hotel Question Title * 4. Hotel Location Excellent Very Good Average Poor Terrible n/a Question Title * 5. Reception Services (check-in/departure/customer service throughout your stay) Excellent Very Good Average Poor Terrible n/a Question Title * 6. Sleep Quality Excellent Very Good Average Poor Terrible n/a Question Title * 7. Bedroom Decor/Facilities Excellent Very Good Average Poor Terrible n/a Question Title * 8. Housekeeping/Cleanliness Excellent Very Good Average Poor Terrible n/a Question Title * 9. Breakfast Excellent Very Good Average Poor Terrible n/a Question Title * 10. Restaurant Excellent Very Good Average Poor Terrible n/a Question Title * 11. Coachman's Bar Excellent Very Good Average Poor Terrible n/a Question Title * 12. Value for Money Excellent Very Good Average Poor Terrible n/a Question Title * 13. Your Overall Experience Excellent Very Good Average Poor Terrible n/a Question Title * 14. Please tell us why you gave the scores above and if there are any members of staff who delivered outstanding customer service Question Title * 15. Would you return to the Falcon Hotel Yes No Question Title * 16. Would you recommend the Falcon Hotel Yes No Question Title * 17. Would you like to join our mailing list Yes (click here to sign up) No Question Title * 18. Would you like a response to your comments Yes No Question Title * 19. Can we publish your comments Yes, with my name Yes, without my name No Done
